Returns & Exchanges
At BullyBillows, we prioritize the comfort and safety of your dog, which is why we offer a 30-day return policy for items in original, hair-free condition. If your new gear isn't the perfect fit, we are here to help you find the right size or provide a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Ensure all items are clean, free of pet hair, and in their original packaging with all tags still attached to qualify for a refund.
- 3.Ship It Back
Print your generated shipping label and drop off the package at your nearest authorized carrier location.
- 4.Quality Inspection & Refund
Once our warehouse team inspects the return, your refund or exchange will be processed within 5-7 business days.